In this episode I am really happy to be in conversation with Caroline Jarrett. Caroline has been an important voice in digital design for many years. Her mantra fix-the-forms is what lies behind her timeless book Forms that Work, designing web forms for usability, and her forthcoming book on survey design I am sure will become a go-to for years to come.

I wanted to hear about Caroline’s diverse career, her thoughts on design leadership, management and career progression, as well as the state of education and what challenges lie ahead for people coming into digital design in 2020.

This was a really deep dive and so this episode is a little longer than usual, I hope you agree with me that it was well worth it.